Venus Casino
Find your game
EN Access Account Create Account
Before Play

Gain a Steadier Pastime with Venus Casino Responsible Gambling

Play only from 18+, and every Venus Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a Deposit Limit
Help Within Reach

Essential Facts in One Table

Wondering who regulates this account and where help sits? One table answers that.

Item
Detail
Minimum age
18+
Licence and Regulator
Malta Gaming Authority, MGA/B2C/646/2020
National register
BetStop
National Gambling Helpline
1800 858 858
Limit questions
Tool Overview

Steady Play You Can Keep

Worried a limit will be awkward to find? Each of these sits in your own account.

Decided Before, Not After

Cap how much you pay in before a session begins, so the money you spend is decided while you are calm.

When the Session Turns

Decide in advance how much of a loss ends the session, so the stopping point is chosen before any money moves.

Short Visit, Long Stay

Let the account nudge you after a stretch of play, so a quick visit does not quietly turn into an evening.

Take a Short Pause

Step away for a set stretch without closing anything, then return with a clearer head when the pause ends.

Beyond a Pause

Close the door on play for a longer stretch when limits keep slipping, and know the account will stay shut to you.
Your Safety Net
1

Settings Entry Point

Sign in with your email address, open the profile area, and check that the details shown are yours.

2

Limits, Not Payments

Look for the section headed with limits rather than payments, and read what each field controls before changing it.

3

One Tool, Then Another

Choose the tool that matches the worry you brought: deposit limits, loss limits, session time reminders or a cooling-off period.

4

Saved, Not Assumed

Confirm the change and check the message on screen that records it, so you leave knowing the setting is saved.

How Does a Pause Differ From Self-Exclusion?

Take a Short Time-Out. Set a time-out in your account when you want a short break, from a few hours to a few days. Choose the stretch that suits you, confirm it, and your account stops letting you play until it ends. Nothing is closed for good.

A Term That Stays Fixed. Ask for self-exclusion and the casino closes your access for a long period that you choose when you start it. You set it in the account, and it stays closed for the whole term; the decision cannot be undone early.

The BetStop Register. BetStop, the national self-exclusion register, is run by the Australian Government through ACMA. Registration lasts at least 3 months, up to a lifetime, and you apply online, naming a support person if you want one. Licensed providers then cannot take your bets or send marketing. betstop.gov.au

Free Confidential Help

Help Costs Nothing, Silence Costs More

National Gambling Helpline

Reach the National Gambling Helpline at any hour, any day, for free confidential chat, email counselling and self-help tools. Relatives can use it too. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Join Gamblers Anonymous Australia for peer support meetings held across the country, where people who gamble sit down with others facing the same situation and speak plainly about it. gaaustralia.org.au

National Debt Helpline

Talk to the National Debt Helpline for free financial counselling about gambling debt, during weekday business hours. Advisers deal with the money side while you steady everything else. ndh.org.au

A Reason to Pause

Signs You Have Crossed a Line

Noticing these patterns early is easier than repairing them later, because a habit is simpler to redirect before it costs you more. Treat the first sign as a prompt: set a deposit limit or a pause in your account.

Read each line and see how many sound like your own week.

  • Chasing a loss with a bigger deposit
  • Checking odds during work hours
  • Hiding how much you have spent
  • Borrowing money to keep playing
  • Promising to stop after the next session
  • Feeling restless on days you do not play
  • Spending less time with people you like
Protection, explained

Sort your limits before the first spin

01Can I end a self-exclusion before the period I picked runs out?+
No. The exclusion runs for the whole period you chose, and it cannot be lifted partway through. Treat the length as fixed when you set it, and pick a span you can live with.
02My brother plays too much — can the gambling helpline talk to family?+
Yes. The National Gambling Helpline on 1800 858 858 advises relatives as well as players, around the clock, with free chat and email counselling. Gamblers Anonymous Australia also runs peer meetings for families and for the person who gambles.
03I want a different cap later — where does that happen?+
A cap is changed in the same part of your account where you set it, under limits. Choose the new figure and confirm it there. Nothing needs to be requested through support.
04What does a cooling-off period change, and when can I play again?+
A cooling-off period closes play on your account for the stretch you pick, while the account itself stays open. Once that stretch ends, play is possible again without asking anyone. A self-exclusion goes further and is not reversed early.
05If I self-exclude here, am I blocked at other casinos too?+
No. Your exclusion at Venus Casino covers this account only. BetStop, the Australian Government register run through ACMA, covers licensed online and phone wagering providers across the country, so registering there reaches further.
06Can I set a deposit limit from my phone?+
Yes. The account area opens the same on a mobile browser, so limits sit in the same place as on a desktop. Pick your figure there and it is saved on the account itself.